Refund Policy

Refund & Return Policy

Thank you for shopping with The Epicurious Foodie. We want you to love your kitchen products as much as we do! If you are not completely satisfied with your purchase, this Refund & Return Policy explains your rights and how we can help.

1. Overview

This Refund & Return Policy applies to all physical products purchased directly from https://theepicuriousfoodie.com (the “Site”).

By placing an order, you agree to this policy. If you purchased a product through an affiliate partner (e.g., Amazon, other retailers), their return and refund policies apply instead.

2. Returns

We accept returns for most unused and unopened products within 30 days of delivery.

To be eligible for a return:

The product must be unused, undamaged, and in its original packaging.
Proof of purchase (order number or receipt) is required.
Perishable goods, digital downloads, and gift cards are non-returnable.

To start a return, please contact us at [Insert Customer Service Email] with your order details. We will provide return instructions and a return shipping address.

3. Refunds

Once we receive and inspect your returned item, we’ll notify you by email that we’ve received it and let you know whether your refund is approved or rejected.

Approved refunds will be issued to your original method of payment within 7–10 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
If your refund is delayed, please check with your bank or card provider first before contacting us again.

4. Exchanges

We only replace items that are defective or damaged. If you need to exchange a product for the same item, please email us at [Insert Customer Service Email] with photos and a brief description of the issue within 7 days of delivery.

5. Damaged or Defective Items

If you receive a damaged or faulty product, please contact us within 7 days of delivery with photos of the item and packaging.
We’ll arrange a replacement or refund at no additional cost.

6. Non-Returnable or Non-Refundable Items

Certain products cannot be returned or refunded, including:

Perishable food or consumable items
Downloadable or digital products
Used, washed, or altered items
Gift cards and promotional items
Products purchased through third-party affiliate links (Amazon, etc.)

7. Return Shipping

Unless the product is defective or the wrong item was sent, you are responsible for paying your own shipping costs for returning your item.
We recommend using a trackable shipping service or purchasing shipping insurance — we cannot guarantee receipt of your returned item without tracking.

8. Late or Missing Refunds

If you haven’t received your refund after 10 business days:

Check your bank account again.
Contact your credit card company — it may take additional time before your refund is officially posted.
If you’ve done all of this and still haven’t received your refund, please contact us at info@theepicuriousfoodie.com

9. Products Purchased Through Affiliate Links

Some of our product recommendations link to third-party retailers (e.g., Amazon Associates or other affiliate programs).
If you purchased a product through one of those links, please refer to that retailer’s return and refund policy, as we do not handle those transactions or refunds directly.

10. Contact Us

If you have any questions about this Refund & Return Policy or need assistance with your order, please reach out to us:
📧 Email: info@theepicuriousfoodie.com
📍 Address: 1025 CONNECTICUT AVENUE, NW SUITE 1000, WASHINGTON, DISTRICT OF COLUMBIA 20036